Terms of Service

NCB Financial Capital – Privacy Policy (Saudi Arabia)

Information We Collect

We collect information that you provide when you create an account, submit a loan application, request support, or use any of our services. This may include:

  • Full name

  • Email address

  • Mobile number

  • National ID / Iqama number

  • Basic financial information required for loan assessment

  • Uploaded documents (such as bank statements or salary certificates)

You may browse our website without creating an account.

How We Use Your Information

We use your information to:

  • Verify your identity

  • Process loan applications

  • Provide customer support

  • Improve our services and platform security

  • Comply with Saudi regulatory requirements

We only request information that is necessary for providing our services.

How We Protect Your Information

We apply industry‑standard security measures to protect your data. All payment‑related information is processed securely through approved payment gateways. We do not store credit card details or sensitive financial information on our servers.

Sharing Your Information

We do not sell or trade your personal information. We may share your data only with:

  • Trusted service providers who support our operations

  • Verification partners who assist with identity and document checks

  • Regulatory authorities when required by Saudi law

All third‑party partners are required to keep your information confidential.

Compliance With Saudi Regulations

NCB Financial Capital follows applicable Saudi data‑protection and financial‑sector requirements, including guidelines related to customer privacy, data handling, and secure processing.

Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors.

Retention of Information

We retain your information for as long as your account remains active or as required by Saudi regulations. You may request account deletion, subject to legal and compliance obligations.

Changes to This Policy

If we update our Privacy Policy, the revised version will be posted on this page with an updated revision date.